About Spencer Technologies

Spencer is a global IT solution and service company that has provided reliable onsite and customized programs for over 45 years. Our global headquarters in Medway, MA is supported by our regional offices and technicians around the world, strategically positioned to be onsite wherever you need.

What We Do

We take care of our clients’ technology — wall-to-wall, 24/7. Our holistic approach of core services allows our clients to confidently deploy the solutions they need to achieve their business roadmap.

Our Timeline

2003: 24/7 Break Fix Service
2005: Stage & Configure
2009: Acquired Mustang Microsystems
2012: Expanded into Mexico
2014: Expanded into Europe
2016: Launched Help Desk
2017: Acquired Certified Retail Solutions
2019: Launched Partner Alliance Program

Quick Facts

Founded in 1972
Global coverage
Privately-held
W2 technicians
85,000 sq ft warehouse
Designated project teams
Customized service programs
On-site capabilities with parts in 4 hours or less

Executive Leadership

David Strickler, President & Chief Executive Officer
Theresa Borgerson, Chief Revenue Officer
Johan Claassen, Chief Operating Officer
Chris Tripp, Chief Technology Officer
Ed McCabe, EVP of Direct Sales
Rick Holt, EVP of Strategic Partners
Robert Sisko, EVP of Finance
Jonathan (JLee) Lee, EVP of Client Delivery

Our Core Philosophies

Fix it First

Our first and foremost commitment is to have you up and running so that you can continue with your business as fast as possible.

Integrity

We will be transparent with our process and accountable in the success of your company, as well as ours.

Partnership

This simple phrase is widely overused. However, at Spencer, we strive to become a trusted advisor and strategic partner that can be counted on to deliver each and every time.

Total Satisfaction

Total satisfaction is not a survey or list of numbers to choose from. We believe it is an active and living goal to ensure we are delivering value to our clients.