Spencer is a global IT solution and service company that has provided reliable onsite and customized programs for over 45 years. Our global headquarters in Medway, MA is supported by our regional offices and technicians around the world, strategically positioned to be onsite wherever you need.
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What We Do
We take care of our clients’ technology — wall-to-wall, 24/7. Our holistic approach of core services allows our clients to confidently deploy the solutions they need to achieve their business roadmap.
- 2003: 24/7 Break Fix Service
- 2005: Stage & Configure
- 2009: Acquired Mustang Microsystems
- 2012: Expanded into Mexico
- 2014: Expanded into Europe
- 2016: Launched Help Desk
- 2017: Acquired Certified Retail Solutions
- 2019: Launched Partner Alliance Program
- Founded in 1972
- Global coverage
- W2 technicians
- 85,000 sq ft warehouse
- Designated project teams
- Customized service programs
- On-site capabilities with parts in 4 hours or less
Our Core Philosophies
Fix it First
Our first and foremost commitment is to have you up and running so that you can continue with your business as fast as possible.
We will be transparent with our process and accountable in the success of your company, as well as ours.
This simple phrase is widely overused. However, at Spencer, we strive to become a trusted advisor and strategic partner that can be counted on to deliver each and every time.
Total satisfaction is not a survey or list of numbers to choose from. We believe it is an active and living goal to ensure we are delivering value to our clients.
We work to be nothing less than absolutely reliable. We position our business to bring the same quality of service wherever you’re located, every time you call.