The retail landscape is changing fast, so businesses need to improve inventory management to adapt to demands and face rising challenges like stockouts and higher returns. This pushes associates to implement real-time visibility that improves inventory accuracy. Studies show that 85% of decision-makers believe that maintaining real-time visibility of stockouts is a significant challenge and almost half of associates say that out-of-stocks are the biggest frustration during a retail shift. For returns, studies show that nearly 8 in 10 shoppers prefer easy returns where they shop, and 67% of associates, an 18% year-over-year increase, agree that accepting and managing returns of online orders is a significant challenge to their organization. Failing to face stockout and return challenges could diminish inventory accuracy and create a more difficult return process, when customers are demanding real-time inventory visibility and easier returns.

Revamp your store with Spencer and Zebra’s versatile retail solutions.

Rebuilding your retail operation with available solutions that meet expectations can be difficult since customer demands are shifting and they expect faster service. Fortunately, Spencer partners with Zebra to provide stores with flexible automation solutions that implement real-time visibility and streamline order fulfillment to manage stockouts and the return process. Spencer and Zebra reinvent the in-store shipping experience with advanced solutions that help you…

  1. Streamline self-checkout operations – Empowering your customers with hardware they can use to help them shop can improve the shopping experience. Implementing personal scanners, like Zebra’s PS20 personal scanner, gives them advanced technology and intelligent imaging to improve shopping. Customers are equipped with fast, hands-free 1D/2D barcode capture in any condition, so they can automatically scan items as they are placed in the cart. The PS20 also comes with a rugged design built for reliable all-day use, and Android instant familiarity to help workers feel more comfortable. A personalized shopping experience helps reduce return rates and implement reliable visibility.
  2. Ensure retailers have the right products at the right time – Comprehensive inventory management solutions, like Zebra’s SmartCount, deliver real-time inventory visibility with significant savings to manage shrink, increase sales, and ensure store inventories are as accurate as possible. This comprehensive solution helps streamline hardware, software, training, and real-time support to achieve more accurate counts and complete supply chain visibility. Zebra supports more than 55,000 retail store inventory counts in 58 countries annually, which helps retailers reduce costs by 25-50% and achieve exceptional accuracy.
  3. Deliver the right barcode scanning for higher data capture accuracy – More accurate data capture and real-time visibility of your products help reduce stockouts and manage returns. Innovative mobile computing solutions, like Zebra’s TC21/TC26 touch computer, can help your retail associates achieve this by empowering them to choose the right scanning option for their demands with a versatile 1D/2D scanning application. This improves inventory accuracy in your store and boosts customer satisfaction as more customers get real-time visibility into your store.

You can reinvent your storefront to meet demands by managing returns and reducing stockouts. Contact us at Spencer to implement real-time visibility and fortified data capture into your store.