It’s a fact: More stockouts lead to less customers, which leads to less products, which leads to more stockouts. Here’s how to escape from the vicious cycle.

Storefronts can offer a pleasant atmosphere, knowledgeable associates, and great deals, but if the actual products aren’t available for purchase, these factors become trivial. Consequently, businesses seeking to retain customer loyalty cannot afford to compromise with stockouts.  Establishing an accurate order fulfillment process in your retail operation can ensure these demands are met and more valuable customer relationships are built with increased efficiency and boost customer satisfaction. In fact, only 4-in-10 shoppers completely trust retailers to accurately fulfill orders. This means that consistently meeting demands with an accurate fulfillment process can give your business a competitive edge. Without accurate order fulfillment that eliminates stockouts and enhances efficiency, your business could be left unprepared to meet these rising customer demands and lose productivity.

Fortunately, implementing innovative technology can equip your business with increased order accuracy and enhanced efficiency. Choose IFS’s leading field service solutions and Zebra for technology solutions to track incoming inventory and outbound deliveries to maintain higher customer satisfaction rates, all while securing…

  1. Consistent fulfillment accuracy – Integrating accurate order information and real-time inventory data into your store ensures more convenient customer service and efficient associate task management. When your customers are easily accessible to help with customer concerns and are more informed about inventory assets, accuracy is streamlined.
  2. Real-time visibility in your storefront enables associates and systems to work together to effectively manage orders. When your workers have real-time locationing, they can accurately identify product locations and ensure that it is delivered to the right locations. Also, empowering your store associates with critical asset data makes them more aware of asset quantity. Real-time visibility reduces out-of-stocks because it empowers workers to accurately and efficiently fulfill orders.
  3. Increased picking efficiency and accuracy – Equipping your retail associates with Zebra’s handheld mobile devices can more quickly and accurately locate inventory when fulfilling online orders. This saves time when picking directly from store shelves and reduces costs.
  4. Streamlined curbside pickup by sending real-time alerts to your associates when customers arrive to deliver simplified convenience and safety. Employees can scan customer coupons, take additional payment, and print receipts all while the customer remains in their vehicle. Equipping your store associates with innovative technology solutions helps them efficiently pick products from shelves and accurately prepare orders.
  5. Connected communication with industry-leading wireless connectivity solutions like Zebra’s Workforce Connect. When your workers can connect from virtually anywhere, any time, they can efficiently connect to any operation in your supply chain. Boosted communication helps workers eliminate confusion to reduce shipping errors, which helps reduce out-of-stocks.

Establishing an accurate inventory replenishment and order fulfillment process can prepare your business for customer demands. Choose IFS and Zebra for intelligent automation solutions that reduce stockouts and improve operational efficiency. Contact us today to redefine your store.