As the shopping landscape continues to drastically shift and while e-commerce continues to reshape supply chains, retailers are now tasked to welcome in-store demands while combating product shortages. The worst case scenario for this is if your website indicates that a product is stocked, and customers go to your store only to find out your website was incorrect. Studies show that 71% of shoppers walk out of the store without the items they wanted, and about half of those customers say it was due to out-of-stocks. This significantly reduces customer satisfaction and is a clear indication of improper inventory visibility in your store. Without solutions that can reinvent your storefront with real-time visibility and features that can help reduce product shortages, your business could be unprepared to handle rising demands and end up disappointing its customers.

Empower your store with Spencer and Zebra’s flexible technology solutions.

Luckily, to boost retail operations, Spencer partners with Zebra to bring innovative technology solutions that can boost productivity, streamline order fulfillment, and adapt to supply chain challenges like product shortages. Spencer and Zebra’s future intelligent solutions reinvent in-store shopping experiences with…

  1. Dependable barcode data capture accuracy – Innovative mobile computing solutions, like Zebra’s TC21/TC26 touch computer, can help your retail associates choose the right scanning option for their environments with flexible 1D/2D scanning applications. With more accurate data capture, real-time visibility of your products is boosted. This improves inventory management in your store and boosts customer satisfaction as more customers are aware of your inventory. Integrating accurate barcode scanning for customers and your workers ensures more convenient customer service and efficient associate task management.
  2. Simplified, yet advanced self-checkout operations – Equip your customers with advanced technology and intelligent imaging by implementing purpose-built personal shopper technology, like Zebra’s PS20 personal scanner. Giving your customers access to this technology gives them lightning fast, hands-free 1D/2D barcode capture in any condition, so they can automatically scan items as they are placed in the cart. This is because advanced scanning technology comes with point-and-shoot simplicity to eliminate the need to properly align barcodes.
  3. Streamlined operations with all-day use – Choosing effective mobile computing solutions and personal scanners ensure your operations stay consistent with reliable all-day use. When it comes to durability, the PS20 stands at the top of its class with a rugged design to ensure all-day operation. Only the PS20 is build to handle 4 ft./1.2m drops to concrete and 1,000 1.64 ft/0.5 m tumbles to provide maximum drop-and-tumble-proofing.
  4. Increased device usability for easier access – Equipping your retail associates with Zebra’s PS20 personal shopper series delivers Android’s instant familiarity to help your customers feel comfortable. This is because they are operating a device they already know how to use. This improves customer service and eliminates adoption curves to effectively deliver intuitive applications that your customers demand.

Empowering your storefront with capable technology solutions can help it prepare for shifting demands. Contact us at Spencer to reinvent in-store efficiency.